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Lower School - Adding Authorized Individuals to Pick-up Students in Veracross

Lower School - Adding Authorized Individuals to Pick-up Students in Veracross

Dear Lower School Families,

As part of ongoing efforts to improve our safety and security protocols, we ask that all families record the individuals who are authorized to pick up their child(ren) from school in Pingry's school information system, Veracross. This includes babysitters, nannies, grandparents, neighbors, and anyone who may pick up a student during the school day, at regular dismissal, or from Pingry-run after-school programs such as Aftercare or Enrichment. Students will only be released to a parent/guardian or an authorized individual.

Families should also review and update their contact information annually through the Family Profile Update form in Veracross.

To add authorized pick-up individuals to Veracross, please follow the steps below, or watch this video:

  1. Log in to the Veracross Parent Portal.
  2. On the Veracross portal page, click the blue "Update Family Profile" button on the right side.
  3. Under “Household Contacts,” click the “Contacts and Relatives for my Children” link.
  4. If you wish to authorize a person who is not already listed in this section, click the blue “+Add New” button at the top of all of the cards, and enter, at minimum, the individual’s name, relationship to your child, and phone number, and click "Save." If you wish to designate the authorized pick-up individual as an emergency contact, you must indicate so in the drop-down menu. See the end of this letter for more information about emergency contacts.  
  5. To authorize individuals to pick up your child, click on the section labeled “Pick-up Authorization.”
  6. Select the blue “+Add New” button within Pick-up Authorizations, select a contact from the drop-down menu, select the students that the person is authorized to pick up using the checkbox next to their name, and click “Update Contact.”

Changes may take a few business days to process. Authorized pick-up individuals who are not parents or guardians will be visible only to Pingry staff and will not appear in the Family Directory.

One-Time Dismissal Changes: For a one-time change to your child’s dismissal plan or authorized pick-up person, email LS Attendance and your child’s homeroom teacher. The Front Office will reply to confirm the change.

Pick-Up During the School Day: Authorized individuals picking up a student during the academic day should check in at the Main Entrance using the video doorbell system. Staff will verify the individual’s authorization before releasing the student. Aftercare staff will follow a similar verification process.

Emergency Contacts: Please note that emergency contacts are managed separately:

  • Veracross emergency contacts may receive school-wide emergency notifications through Ruvna.
  • Magnus Health emergency contacts are used by the School Nurse for individual health-related incidents.


For assistance updating Veracross, contact techhelp@pingry.org or Adelina Iscoa at 973-379-4550, ext. 1410.

In partnership,

Dr. Alyssa Johns
Lower School Director

Michael Saraceno 
Senior Director of Facilities and Operations